COLLECTION, USE AND STORAGE OF PERSONAL INFORMATION
Oriental Merchant (Europe) can collect personal data about you in a few ways, including directly from you when you provide it to us via telephone calls, via correspondence by letter, fax or email, via your use of our website and our services or when you deal with us (online), or when you apply for a position with us. The types of personal data we generally collect include:
- First and last name;
- Home address;
- Business name;
- Business address;
- (Business) e-mail address;
- (Business) telephone number;
- Other personal data that you provide to us in relation to our services.
Oriental Merchant (Europe) will use and disclose your personal data for different purposes:
- To provide our services to you and for related purposes;
- To draft and conclude agreements;
- For internal management and administrative purposes;
- For job application purposes;
- For purposes to which you consent;
- To optimise, improve and secure the functioning of our website;
- When we are required to process your personal data by law.
In all cases, your personal data will be held in strict confidence.
We only process your personal data when we have a lawful basis for the processing. For example, we process your personal data to be able to perform our contract with you or to take steps prior to entering into a contract. In some instances, we may have a legitimate interest, for example in communicating about our (potential) similar products and services, as long as your interests do not prevail. In addition, the processing of your personal data may also be necessary to comply with a legal obligation, such as keeping records for tax purposes. In all other situations, we will ask for your consent.
Oriental Merchant (Europe) uses technology such as “cookies” on our website. When you access our website, our server collects anonymous information regarding the number of visitors to the site and the pages viewed. Users will not be identified. The information is collected to evaluate the effectiveness of the website. We do not collect personal data from cookies during normal website usage. Cookies are used to analyse the use of our website with the purpose of improving the website. For these sole purposes, no consent is required. We will never collect more data or use these data for other purposes, without your consent.
DISCLOSURE OF PERSONAL DATA
If it is necessary for our business purposes, the performance of a contract or if we are legally required to do so, we may disclose your personal data to other organizations and persons including our insurers, lawyers, accountants, auditors, contractors, consultants or government agencies. In all other cases, we will first require your consent before sharing your personal data with third parties.
DATA STORAGE AND SECURITY
We take reasonable steps to protect your personal data from misuse, interference and loss, and from unauthorized access, modification or disclosure. We do this by means of various physical and electronic security measures, including restricting physical access to our offices and implementing several technological and security policies and procedures. However, we cannot guarantee that any information transmitted over the internet by us, or yourself, is entirely secure.
When we no longer require your personal data for the purpose for which it was collected (including when we are no longer required by law to keep records relating to you), we will take all steps reasonable in the circumstances to destroy the information or ensure that the information is de-identified.
INTERNATIONAL DATA TRANSFERS
We may share personal data with any member of our group of companies this includes our holding company, our ultimate holding companies in China and Hong Kong and all its subsidiaries.
Under applicable Dutch and European legislation, you have certain rights regarding the personal data processed by us or on our behalf. We explain these rights and how you can invoke them below.
- RIGHT TO INFORMATION AND ACCESS YOUR PERSONAL DATA
- RIGHT TO REQUEST RECTIFICATION
You may request the rectification of the personal data we process (or have processed) from you.
- RIGHT TO ERASURE
In certain cases, you may have your personal data erased, without unreasonable delay. If your request is granted, we will delete all personal data we have collected about you. However, we must observe certain legal retention periods that may prevent the immediate deletion of these personal data.
- RIGHT TO RESTRICTION OF PROCESSING
In certain cases, you may restrict the personal data we process (or have processed) from you.
- RIGHT TO DATA PORTABILITY
In certain cases, you may have the right to transmit your personal data to another party.
- RIGHT TO OBJECT AND OTHER RIGHTS
Finally, you may at any time withdraw your consent to our data processing and, in certain cases, object to the processing of your personal data. If you object, we will immediately cease the data processing and await the outcome of your objection. If your objection is well-founded, we will provide you with copies and/or reproductions of your personal data and then permanently cease processing them.
In addition, we do not make decisions based on solely automated processing about matters that could have (significant) consequences for those involved. These are decisions made by computer programs or systems, without the involvement of a person.
To make a request to exercise any of these rights in relation to your personal data, please contact our Privacy Officer in writing through the contact details set out at the end of this policy. We will assess your request within four weeks.
Please address any questions about this policy or complaints about a breach of your privacy to our Privacy Officer at the address set out below. We will make every effort to handle your query or resolve your complaint within a reasonable period after we receive your request. If you suspect we are not complying with data protection regulation, you also have the right to lodge a complaint to the Dutch Data Protection Authority or any other data protection authority in the European Union.
Oriental Merchant (Europe)
B.J. van Dinther
5342 LT Oss